Indian Matka Privacy Policy – Your Data, Our Responsibility

When you use the Indian Matka website (indianmatka.win) and mobile application (referred to as "we" and "our platform"), we collect certain personal information from you. This Privacy Policy clearly explains what that information is, how it is collected, what it is used for, and how it is kept secure.

Indian Matka believes digital privacy is a fundamental right. That is why we follow the international GDPR (General Data Protection Regulation) guidelines and maintain full transparency in how your data is used.

This policy may be updated from time to time. For any significant changes, we will notify you by email or via an in-platform notification. We recommend checking this page regularly.

Indian Matka collects information in two main ways — what you provide directly, and what is collected automatically as you use the platform.

Information you provide directly:

• At registration: full name, date of birth, email address, mobile number
• For identity verification: copy of National ID (NID), passport, or driving license
• At the time of payment: mobile banking number (bKash, Nagad, Rocket) — full PINs or passwords are never stored
• When contacting support: your messages and attached files

Automatically Collected Information:

• IP address and geographic location (up to country/region level)
• Browser type, operating system, and device model
• A log of which pages you visited on the platform and how long you spent on each
• Gaming session details: game name, bet amount, win/loss history
• Cookies & Local Storage Data (see the Cookies section for details)

Indian Matka uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary or unrelated to our services.

1. Account Management: To create, verify, and secure your account.
2. Transaction Processing: Your payment information is used to process deposits and withdrawals.
3. KYC & Legal Compliance: To comply with Anti-Money Laundering (AML) laws and international gaming regulations.
4. Customer Support: To resolve your issues and answer your questions.
5. Promotional Communications: If you give consent, you may receive emails or SMS messages about offers and bonuses. You can unsubscribe at any time.
6. Platform Development: Usage patterns are analyzed to improve the gaming experience.
7. Security Monitoring: To detect fraud and hacking attempts.
8. Responsible Gaming: To identify signs of excessive gaming and provide appropriate support.

Indian Matka shares your information only in very limited circumstances and exclusively with trusted parties. Those circumstances are outlined clearly below:

• Payment Processor: Payment partners such as bKash, Nagad, and Rocket — only the data required to complete a transaction.
• Game Provider: JILI, KA Gaming, Evolution Gaming, and others — minimal data shared solely for verifying and displaying game results.
• Legal Authorities: Relevant information may be disclosed if required by a valid legal order or court directive in Bangladesh.
• Security Agencies: To assist in investigations involving fraud, money laundering, or cybercrime.
• Technology Service Provider: Cloud hosting and data backup services — all bound by strict confidentiality agreements.

Outside of the cases above, Indian Matka does not share your data with anyone. We have strict Data Processing Agreements (DPA) in place with all third-party service providers.

How long your information is retained depends on the type of data and applicable legal requirements.

Even after an account is closed, certain information must be retained for a defined period to meet legal obligations. Once that period expires, the data is permanently deleted or anonymized so that it can no longer be linked to any individual.

Indian Matka uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small text files stored on your device.

Cookies we use:

• Essential Cookies: Maintaining login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: To remember your language preference, theme settings, and game choices.
• Analytics Cookies: To analyze which pages are used most and improve the platform. This data is completely anonymous.
• Security Cookies: To detect suspicious logins and fraudulent activity.

As an Indian Matka user, you have several important rights over your own data. We respect these rights and act on them as promptly as possible.

• Right to Know: You have the right to know what information we hold about you. Upon request, it will be provided within 30 days.
• Right to Rectification: You can request a correction if any of your information is inaccurate.
• Right to Erasure: You may request that your data be deleted under certain circumstances. However, some data may need to be retained due to legal obligations.
• Right to Restrict Processing: You can request that certain types of data processing be stopped.
• Data Portability: You can request a download of your data in a standard file format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.
• Withdrawal of Consent: You may withdraw any consent you have given at any time.

To exercise any of these rights, contact our support team. We aim to respond within 30 days.

Indian Matka has put in place industry-leading technical and organizational measures to protect your information.

• SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit SSL encryption.
• End-to-End Encryption: Payment information is end-to-end encrypted.
• Firewall & DDoS Protection: Advanced server-level firewall and DDoS protection.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Access Controls: Staff can only access the data they need. All access is logged.
• Data Backup: Your data is protected through encrypted offsite backups.

For any questions, complaints, or to exercise your data rights regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Live chat button in the bottom-right corner of the website
• Response Time: Usually within 24 to 72 hours

We always strive to resolve your concerns. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.